Select a category -------------------------------------- Return to Index -------------------------------------- User Help Guides Installing Software Vector Art / Clipart Software Quote / Invoice Software Misc. Business Software Entertainment Software Vending Software Insurance Pre Sales All Software           Help Guide - Vending Software Topic: Help Guide - Vending Software Vending Software Help It is recommended that you read through this entire help document before using this software. It will not only explain to you what every button and field does, it will also give you insight on how it works. Select the help option that corresponds with the appropriate software tab. Setup Walk Thru Known Issues Important Tips Main Tools/Utilities View Reports Machines Setup / Maintenance Forms / Export Info Still have a problem or question? Click Here For additional free support! Menu     Web Content Problem Topic: You receive errors when trying to access web content and features. Be sure you are you connected to the internet? If not, connect to the internet and try again. Do you have Java support installed and enabled on your computer? If not, you can download the Java support from: http://www.java.com/en/download/manual.jsp Is your internet security or firewall blocking access to the software? Try turning off your firewall and security. If this solves your problem, then configure your firewall or security to allow access. Still have a problem or question? Click Here For additional free support! Menu     Error Accessing Features Topic: You receive an error message when accessing features in the software. You have not installed the MS Access Runtime in step one of the installation. You must reinstall the software and be sure to click on the words "Do It Now!" during each step. You have changed the default installation location of the of the software. You must reinstall the software. Still have a problem or question? Click Here For additional free support! Menu     MS Access Runtime - Not Installing Topic: MS Access Runtime is not installing. Due to a bug in some Microsoft office products including MS Access, The installation of the MS Access Runtime program may abort. To resolve this issue you must temporarily uninstall the full version of MS Access. Install MS Access Runtime, and then reinstall your full version of MS Access if desired. MS Access Runtime must be installed on the C Drive in the default path. If you have other MS Office products installed on a different hard drive, MS Access will try and install on the same drive. To resolve this, during the MS Access Runtime installation select the custom installation option and be sure it is installing on your C: Drive and continue. Still have a problem or question? Click Here For additional free support! Menu     Problem Installing Software Topic: You are having problems installing the software. During each step of the installation process, you must click on the words "Do It Now" to complete that step. Then click on the "Next Step" option after that process is completed. Then click on the "Next Step" option after that process is completted. Still have a problem or question? Click Here For additional free support! Menu     Software Not Installed On C Drive or Default Path Topic: Software is installed in a different location or on a different hard drive other than the c drive All DMC Software products that install, must install on the C: Drive in the default directories. This includes MS Access Runtime. (If applicable) Still have a problem or question? Click Here For additional free support! Menu     Help Guide - Compact Reair Utility Topic: Help Guide - Compact Reair Utility Compact & Repair Wizard It is recommended that you read through this entire help document to learn more about the Compact and Repair Wizard. Summary Details Defragmenting Compacting Limitations of Compacting Defragment or Compact First? Still have a problem or question? Click Here For additional free support! Menu